Top Level Foundation Repair
Website: https://toplevelfoundationrepair.com/
Email: [email protected]
Phone: +1 (888) 886-6324

Effective Date: April 2026

1. Introduction

Top Level Foundation Repair (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including compliance with Application-to-Person (A2P) messaging requirements.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Service address
Project details
Any information submitted through forms, calls, emails, or messages

We may also automatically collect technical and usage information, including:

IP address
Browser type
Device information
Website activity and usage data
Cookies and analytics data

3. How We Use Your Information

We may use your information to:

Provide and manage our services
Respond to inquiries and customer support requests
Schedule appointments and provide estimates
Send appointment confirmations and service updates
Deliver SMS/MMS communications with your consent
Improve website functionality and customer experience
Maintain business records
Comply with legal obligations

4. SMS Messaging & A2P Compliance

Consent to Receive Messages

By providing your phone number and opting in through our website, forms, service agreements, or other communication methods, you expressly consent to receive SMS and MMS text messages from Top Level Foundation Repair.

These messages may include:

Appointment reminders
Service updates
Estimate follow-ups
Project notifications
Customer support communications
Billing notifications
Promotional and marketing messages (if opted in)

Consent to receive text messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you may receive a final confirmation message. No further messages will be sent unless you opt in again.

Help Instructions

For assistance, reply:

HELP

Or contact us directly:

Email: [email protected]
Phone: +1 (888) 886-6324

Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

With service providers assisting in business operations
With messaging providers necessary to deliver SMS communications
When required by law, legal process, or government request
To protect our legal rights or prevent fraud

Any third parties receiving information are required to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

8. Your Privacy Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information
Opt out of marketing communications

To submit a request, contact us at:

Email: [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13, we will take appropriate steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Your continued use of our website or services after updates constitutes acceptance of the revised policy.

12. Contact Information